XMODUS CUSTOMER SUPPORT

Get assistance and information on particular topics and features of the Xmodus products. The Xmodus support team is dedicated to providing the highest quality, most accurate and dependable services to its customers. Most of the issues that are sent to the support department are resolved within one working day. If any issue can't be resolved within two working days or if additional information is needed the customer will be notified of the status of the issue and given information on how long it will take to resolve the issue or what additional information is needed.

To help us resolve your issue in short time please provide the following informations together with your request:

  • Product Order Number
  • Source of supply
  • Type of application
  • Type of operating system
  • Software Revision (ATI3)
  • Exact flow of AT commands 

Send your request to the following address:
  
support(at)xmodus-systems.de